General Information  

Q: What is AIHOST.NET?
Q: What platform or operating system (OS) does AIHOST™ use?
Q: What resources do I need to use AIHOST™'s web hosting services?
Q: Does aihost.net offer 24 hour technical support?
Q: What is a Virtual Domain?
Q: Who is the InterNIC?
Q: How long does it take before my domain name is active?
Q: Can I use my account for commercial purposes ?
Q: How long does it take to set up a new account ?

Q: What is AIHOST.NET?
A: aihost.net is the primary web hosting division of TelNex Technologies, Inc. A company that has invested an incredible amount of money and time to create a high quality web hosting service. aihost.net is one of the most powerful web hosting companies in Pennsylvania, USA. Some members use aihost.net web hosting for home businesses, while others also use it to run everything from an entire company to a personal web site. [ Top ]

Q: What platform or operating system (OS) does AIHOST™ use?
A: Our servers run on RedHat Linux 7.2, Windows NT, Windows 2000 and Windows 2003 Server. [ Top ]

Q: What resources do I need to use AIHOST™'s web hosting services?
A: If you are viewing this page, then you have all that is required to take advantage of AIHOST™'s services - a computer with the Internet connection.  [ Top ]

Q: Does aihost.net offer 24 hour technical support?
A: Yes! We offer 24 x 7 x 365 always-on support via email, and telephone support Monday through Friday 9 am to 5 pm Eastern Time. [ Top ]

We're proud of our dedicated team of qualified support technicians, who are ready to tackle any problems you might be experiencing at any time of the day or night. On average, we resolve technical support questions within 30 min.

How do we know our customers like our service? 85% of our new orders are either referrals or repeat orders from existing customers! [ Top ]

Q: What is a Virtual Domain?
A: A Virtual Domain means having your own domain name (http://www.your-name.com) without having to install expensive server hardware and software. With a Virtual Domain, you utilize our server's storage space, however you are still professionally represented via your own personal Internet web address domain name (www.your-name.com) and by your own personal e-mail address domain name (you@your-name.com). [ Top ]

Q: Who is the InterNIC?
A: The InterNIC is an independent organization responsible for holding the registration and routing of Internet domain names. Without these people it would be virtually impossible to maintain sanity on the Internet.  [ Top ]

Q: How long does it take before my domain name is active?
A: Once the InterNIC announces that your domain name has been registered (or transferred, if applicable), it usually takes about 72-hours before it is active. All Internet providers must update their records (DNS tables) to reflect the new site's location. [ Top ]

Q: Can I use my account for commercial purposes ?
A: Yes, you can use your account for commercial purposes. The World Wide Web has become the most efficient and cost-effective means of making information available to the users of the Internet community and we encourage our customers to utilize such an enormous medium. [ Top ]

Q: How long does it take to set up a new account ?
A: New accounts are generally set up within 24 hours from the time we receive your order. Once an account is set up an activation notice will be sent to you via email including your user-ID, password, and FTP hostname. You can begin uploading files to your new web site immediately. Domain account users will be given a temporary URL to access their site via the web prior to the completion of either domain registration or domain modification. [ Top ]